FAQs

Questions we hear most often.

Straightforward answers about the NDIS, plans, providers and how UCCS fits in. Can't find what you're looking for? Just ask.

Getting started

It's a national scheme that funds reasonable and necessary supports for eligible Australians living with disability — so they can pursue their goals and take part in everyday life.

Using your plan

Self-managed means you handle the funding directly. Plan-managed means a plan manager pays providers for you. NDIA-managed means the NDIA pays providers and you can only use registered providers. See our 'Using your plan' page for more.

Working with UCCS

We're actively working toward NDIS registration. In the meantime, we support participants whose plans allow them to engage non-registered providers — that's most self-managed and plan-managed plans. If you're not sure, get in touch and we'll help you check.

General information only. For official answers, visit ndis.gov.au.

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We'd rather you ask the awkward question now than wonder about it later. No pressure, no obligation.